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Modern business communication course |
Modern business communication course
"You will never solve a problem if you think like those who created it" ,
Albert Einstein.
Building business communications is a tricky job. It combines human factor and powerful flows of information. That's why modern manager must know the difference between control and management, how they complete and combine each other. Modern management is based on the knowledge of:
- What happens to a man when he perceives information;
- How this information affects the man
- How he, in turn, affects the information
Gaining skill in management, we become more and more free and creative in building business communications, reach the balance in the skill to give and to receive.
Mastering management we create a synergy of three business spheres:
- What? - results, incomes and privileges, monetary and representational, which business receives.
- How? - instruments: technologies and methods of business development, depending on corporational abilities of the firm and its partners.
- Why? - the answer to why the business works, which answers for whom, and with who.
Treating yourself as "information active" substantially increases professional abilities of a person. Leads him out of the dead end of control, which, in fact, is a symptom of influence of outer reasons and circumstances. This allows him to see possibilities in every situation.
Information of "event" and "fact" clear up different things. Event answers the question "what's going on?", and a fact reveals "why it happened?". That's why assumptions from a "logical" perspective and backfire even at a highly skilled specialist.
Author and Course Director - Naomi Lubimova.